Dr. David Swann and the Alberta Liberal Opposition have launched an Emergency Medical Services (EMS) Hotline: 1-888-442-4664
The Hotline will give Albertans and EMS staff a chance to anonymously report concerns with the Provincial EMS system including delays in response times and hours waiting in ER hallways.
Swann and Khan exposed wasteful mismanagement within EMS earlier this year which delays EMS response times, impacts patient safety and increases staff overtime. EMS staff worked 135,000 hours overtime. That O.T. cost Alberta taxpayers around $12 million in extra wages in 2016.
AHS data showed that 2 member EMS crews spent 650,000 hours in one year waiting in emergency rooms to transfer patients to attending nurses. The median wait time in Alberta is nearly four times greater than the United Kingdom standard of 15 minutes.
Swann stated, “I believe the EMS Hotline will help us learn more about the crisis in our EMS system. Alberta Liberals will use this data to push for solutions and pressure the NDP Government to take urgent needed action.”
Khan stated, “The NDP announced $25 million more in spending for EMS in this year’s Budget. We still don’t know how this money is being spent or if it will address these issues.
“Alberta Liberals want immediate policy changes that will target excessive overtime hours and hallway wait times. Albertans deserve a better EMS system.”
In addition to the EMS Hotline, the Alberta Liberals are also issuing a survey to EMS workers to learn more about their workplace challenges and solutions.
Albertans can share their EMS concerns by calling the Hotline at 1-888-442-4664. Their identities and information will be protected. If they prefer to share their experiences in writing they can send an email in confidence to hotlineEMSalberta@gmail.com
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